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Southend United

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Privacy Policy

Please take a moment to read this Website's Privacy Policy set out below. References to "we", "us" and "our" in this policy are references to FL Interactive Limited (Company Number: 04112553) c/o The EFL Limited Unit 5B Edward VII Quay, Navigation Way, Preston, Lancashire, PR2 2YF. We may however appoint third parties to store and process your information on our behalf.

Protecting your privacy is very important to us. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to how we process your information please contact us using the details below.

Protecting your privacy is very important to us. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to how we process your information please contact us using the details below.

1. What information do we collect about you?

At various times during a visit to this Website you may be asked to provide us with personal information (for example your name and contact details). This may be in connection with activities such as:

  • Registering for club newsletters
  • Signing up for premium club products
  • Entering competitions to win prizes

In common with many other online services we may also use "cookies" to collect information about how you use the Website. This information is used to produce statistical reports on website activity and allows us to tailor the Website to suit your interests. Examples include:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are delivered quickly to your web browser

A cookie is a small amount of data sent from the server and stored on your computer's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Please note that certain features of this Website are only activated by the presence of a cookie and if you choose to refuse cookies these features may not be available to you.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

Cookie settings in Internet Explorer 

Cookie settings in Firefox

Cookie settings in Chrome

 Cookie settings in Safari

We do not recommend turning cookies off when visiting your club website, as this will prevent you from using many of the services on the site.

For further information about cookies and how to control their use, please visit the following third party educational resources:www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies we have present on our site:

Cookie

Name

Description

ASP.NET Session Cookie

ASP.NET_SessionId

This is an essential cookie created when request is made for any web page. This is a session ID used to identify a session state of a user.

Site acceptance cookie

AC_SplashCookie

IN_SplashCookie

ED_SplashCookie

This cookie is used to record if a user has accepted the use of cookies

Google Analytics

_utma 
_utmb 
_utmc 
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Advertising

wousq 
AFFICHE_W 
wbo_temps_reel 
uuid 
mt_mop 
ts 
wousq 
AFFICE_W 
wbo_temps_reel 
CxtId 
12bet 
188bet 
Admiral 
Coral 
id 
_drt_ 
_wrvur 
_wrvusr 
id 
mdata 
OAX 
_pooling

Advertising cookies created by "Ionos" and "High Media" to get user preferences.Advertising networks use cookies to keep track of ads they have already shown to a user.

Twitter

pid

Created when user lands the home page

Twitter


guest_id 
original_referer 
_twitter_sess 
_utma 
_utmb 
_utmc 
_utmz 
_utmv

Twitter cookies created when twitter "Follow Button" is clicked.

Facebook

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lsd 
reg_fb_gate 
reg_fb_ref 
wd 
act 
_e_117p_0

Facebook cookies created when Facebook share or like links clicked.

2. How will we use your personal information?

Primarily we will use the personal information we collect about you to send you information you have requested, create a membership profile for you (allowing us to provide a personalised service when you visit the Website), assist in the provision of products and services to you and to enable us to review and improve the products or services offered to you.

From time to time we would also like to contact you to let you know about products and services offered by us, our clubs, their official partners and other carefully selected third parties that may be of interest to you. We may also provide your details to carefully selected third parties in order for them to contact you directly about their products and services. By ticking the applicable boxes in the Privacy Notice you are deemed to agree to the use of your information for these purposes.

3. What are my choices?

You have a right to stop us from contacting you for marketing purposes or giving your information to third parties. If you no longer wish to be contacted for marketing purposes please click on the "unsubscribe" URL link that is present on the bottom of your club website.

Customers who have opted out of receiving marketing communications will still receive payment and account related emails.

You are also entitled to request a copy of the information that we hold about you. If you would like to do this please contact us using the details below. You may be required to pay a small fee for this service.

We want to make sure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

4. When does this Privacy Policy not apply?

This Privacy Policy only applies to the collection of personal information by us and those whom we authorise. It does not cover third party sites to which we provide links, nor does it cover advertisers and content partners within our service who may also collect your personal information. If you link to third party websites from this Website you should read their privacy policies and terms of use carefully.

If you place personal details on any publicly accessible page (for example on a message board) then this data will not be covered by our Privacy Policy.

5. How do we protect your information?

We are firmly committed to data security. The personal information you provide to us is encrypted before it is sent to us and once it is received we store it on secure servers. We take steps to guard against unauthorised access to your personal information and to ensure it is treated in accordance with our Privacy Policy. Unfortunately, although we make every effort to create a secure environment for your personal information we cannot guarantee the safety of any personal information which you transmit to us online.

The personal information we collect may be transferred to and/or stored or processed at a location outside the European Economic Area. By providing your personal information you consent to this transfer, storage and/or processing. We will take steps to ensure that your personal information is kept securely and in accordance with the Privacy Policy.

6. Contacting us

Please contact us using the details below if you have any questions about our Privacy Policy or the information we hold about you:

Email: privacy@football-league.co.uk

Address: Data Protection Compliance Officer, FL Interactive, Unit 5B Edward VII Quay, Navigation Way, Preston, Lancashire, PR2 2YF